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Company Store Help

Company Store Help 

How NPRHA Members can Receive an 8% Discount on Product Purchases 

  • Set up your Member Discount before you place an order at the Company Store.
  • You must be an NPRHA member and have not missed the last Mainstreeter issue.
  • You need to establish an Account on the Company Store site.  If you have not registered on the Company Store site. 
  • After your Company Store account is set up, send an email to:  CompanyStore@NPRHA.org requesting that the Member Discount be enabled for your account and providing your Account name.
  • Your Member Discount will be enabled within the next six business days.
  • If you have any questions, email them to:  CompanyStore@NPRHA.org.

How to find an Item

  • Click in the search box at the top of the site and enter a description.
  • You can also brose by category by clicking on the one that matches what you are looking for on the right.

What is the Minimum Size of a Company Store Order

  • Each order placed at the NPRHA Company Store must total more than $20 for the order to be processed.
  • This minimum order size was established to help cover the cost of processing each order.
  • Orders for one or two NPRHA Calendars may be placed from a special order form that does not have a minimum order amount. Click Here to access the mail-in form.

Shipping

  • Orders are filled and shipped once a week.
  • Both domestic and international orders are shipped USPS.
  • Only items in stock can be added to an online order.
  • Items may be split into separate boxes to save postage.
  • Most books are shipped separately to use USPS Book Rate.

Security and Privacy

  • The NPRHA Company Store uses industry-accepted security to protect your information submitted to this site.
  • NPRHA will use the information you enter on the Company Store site only to process your order.  None of your information will be shared with any third-party or organization.
  • Information used to setup an Account is used only to speed your checkout processing on subsequent visits or authorize a Member discount.

Product Return Policy

  • If you want to return a physical product purchased from the NPRHA Company Store, you must first mail or email a request to return the product to the addresses below, stating:  1) your name, complete address and phone number;  2) the Company Store order number on which you ordered the product;  3) the reason you wish to return the product.
  • The Company Store will review your request and if accepted, will mail or email you a Return Product Authorization (RMA) code which should be enclosed on a slip in the return shipping box.
  • You should send the returned product, post-paid, to the Company Store address below.
  • When the product is received by the Company Store in good condition you will receive a refund.  Depending on how you paid for the product, your refund will be either:  1) be applied to your credit card account, or  2) a check will be mailed to you within twelve (12) business days from the receipt of the returned product.
  • This refund policy does not apply to memberships or preservation contributions entered and paid through the NPRHA Company Store site.  Refunds for convention registrations must be applied for from the convention registration committee which can be reached by sending your inquiry to: CompanyStore@NPRHA.org.

Questions

  • Address all questions concerning your order or the Company Store to:
NPRHA Company Store
425 SW 153rd St
Burien, WA 98166
United States
CompanyStore@NPRHA.org